Welcome to Grey Tree, These Terms and Conditions govern your use of our website greytree.in, operated from Delhi, India. By accessing or purchasing from our website, you agree to abide by these terms.
1. General Information
1.1. Business Name: Grey Tree
1.2. Business Location: Delhi, India
1.3. Products Sold: Accessories including buttons, fabrics, buckles, and related items.
1.4. Contact Information: [greytree111@gmail.com] | [+91 9811 709 089]
2. Eligibility & User Agreement
2.1. By using this website, you confirm that you are at least 18 years old or using it under parental supervision.
2.2. You agree not to use the website for any illegal, fraudulent, or unauthorized activities.
3. Product Information & Pricing
3.1. We strive to provide accurate product descriptions, images, and pricing, but errors may occur. We reserve the right to correct any inaccuracies.
3.2. Prices are listed in Indian Rupees (INR) and are subject to change without notice.
3.3. Discounts, offers, and promotions may be available for a limited time and can be modified at our discretion.
4. Order Process & Payments
4.1. All orders placed through our website are subject to acceptance and availability.
4.2. We accept online payments via UPI, Credit/Debit Cards, Net Banking, and Wallets through secure payment gateways.
4.3. An order confirmation will be sent via email upon successful payment.
4.4. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent transactions.
5. Shipping & Delivery
5.1. We deliver across India, with estimated shipping times varying by location.
5.2. Standard delivery takes 3-7 business days within metro cities and 7-12 business days for other regions.
5.3. Shipping charges, if applicable, will be displayed at checkout.
5.4. We are not responsible for delays caused by unforeseen circumstances such as weather conditions, strikes, or courier issues.
6. Returns & Refund Policy
6.1. Returns are accepted within 7 days of receiving the product, provided the item is unused, undamaged, and in its original packaging.
6.2. Items such as cut fabrics and custom orders are not eligible for return.
6.3. Refunds will be processed within 7-10 business days after quality verification.
6.4. Return shipping costs are borne by the customer unless the return is due to a damaged or incorrect item sent by us.
7. Cancellation Policy
7.1. Orders can be canceled within 24 hours of placement for a full refund.
7.2. Once the order is shipped, cancellations will not be accepted.
8. Intellectual Property Rights
8.1. All content on this website, including text, images, logos, and designs, is the property of [Your Business Name] and cannot be used, copied, or distributed without permission.
9. Liability & Disclaimer
9.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
9.2. Product colors and textures may slightly vary due to lighting and screen differences.
9.3. Our liability is limited to the price paid for the purchased product.
10. Privacy Policy
10.1. We respect your privacy and do not sell or share your personal information with third parties, except as required for order processing.
10.2. For more details, please refer to our Privacy Policy.
11. Governing Law & Disputes
11.1. These Terms and Conditions are governed by the laws of India.
11.2. Any disputes arising out of or related to the website shall be subject to the jurisdiction of the Delhi courts.
12. Amendments & Updates
12.1. We reserve the right to update these terms at any time. Changes will be posted on this page with the revised date.
12.2. Continued use of the website after updates constitutes acceptance of the new terms.
For any queries, please contact us at:
📧 Email: greytree111@gmail.com
📞 Phone: +91 9811 709 089
By using this website, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Grey Tree
Delhi, India